At Hansgrohe, top priority is given to customer benefit and satisfaction. The principle “quality is when
the customer comes back and the product doesn’t” has been firmly established by means of
process-oriented workflows. Quality management, conducted at close intervals, ensures top product
and service quality in all Hansgrohe plants worldwide. Hansgrohe has its system inspected by inter-
nationally recognized certification authorities, and is certified according to the international quality
standard ISO 9001.
Made in Germany stands for both the art of engineering and workmanship. In order that all branded
products are as perfect as possible in both form and function, Hansgrohe thinks and acts according
to the zero-error principle. EVERYONE in the company is responsible for this. All skilled workers, of-
fice workers and service staff are therefore given the best possible basic and further training.
“Made by Hansgrohe” stands for:
– High product quality and functionality
-Technological expertise
– Top design
– Durable products
– Environmentally-friendly products and manufacturing methods
– Qualified specialists
– Customer-oriented service
– Reliability and respectability
